1. Returns and refunds are not supportedDue to the special nature of the goods (such as intimate clothing, custom accessories, etc.), all sold women’s clothing and accessory products are not eligible for return, exchange or refund, including but not limited to:
    Orders with incorrect size/color selection
    Changes due to personal preferences (such as style, material, etc.)
    Goods that have been opened or had their labels removed
  2. Handling of exceptional cases
    If the goods you receive have quality problems (such as damage, serious defects) or are obviously inconsistent with the description, please provide the following materials to the customer service email coriain@womefashion.com within 48 hours after signing for receipt:
    Order number and problem description
    Clear photos/videos of the problem product
    Photo of the logistics waybill
    We will verify and then provide you with a solution (such as reissue or special refund).
  3. Shopping suggestions
    To avoid disputes, please:
    Please confirm the size chart (link provided) and product details before placing an order
    Contact customer service (email/online chat) to inquire about details such as material and color difference
  4. Disclaimer
    If the package is returned due to the customer’s incorrect address or refusal to accept it, the shipping cost shall be borne by the customer themselves.
    This policy applies to both promotional items and clearance items.